Customer Experience Manager - B2C Marketplace
October 30
Description
• Be the first point of contact via SMS and email, providing quick, friendly support. • Guide their clients through their journey and ensure their success. • Build strong relationships with clients, advocating for their needs. • Collaborate with teams to prioritize customer feedback.
Requirements
• 2-3 years in customer success or account management. • Excellent communication and relationship skills. • Self-motivated and customer-focused.
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