Customer Success Specialist

Yesterday

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Logo of Kyriba

Kyriba

SaaS • Risk Management • Cash Management • Payments • Liquidity Management

501 - 1000

Description

• Responsible for implementing and supporting ongoing partner engagements. • Provide superior service and troubleshoot partner issues in a time-sensitive environment. • Oversee delivery and client acceptance of partner implementations. • Manage account and partner escalations effectively.

Requirements

• 2+ years of experience in Professional Services, Support or Consulting, ideally in the treasury/financial systems space. • Degree in Business or Finance or relevant work experience. • Effective communication skills, both verbal and written. • Excellent time management skills as multiple partner issues will be managed simultaneously.

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