Customer Support Representative

December 6

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Logo of Helpware

Helpware

Customer Support • Customer Experience • Backoffice Support • AI Training • ML Training

1001 - 5000 employees

Founded 2015

☁️ SaaS

🛍️ eCommerce

🤝 B2B

💰 Seed Round on 2016-01

Description

• Join a growing Customer Support Team focused on providing technical support. • Receive formal product training and learn to use SaaS-based talent management platform. • Develop expert knowledge of products and provide excellent client support.

Requirements

• Fluency in both written and spoken English is a must. • Experience dealing with clients in any capacity, including but not limited to call centers, IT support, and service industry. • Some of the tools we work with include Zendesk, Salesforce, JIRA, Google Suite, Slack, and Zoom.

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