Director of Partner Success - Orthodontic & Dental Marketing

November 9

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HIP Creative

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Brand & Identity • Web Development • Inbound Marketing • Motion Graphics

2 - 10 employees

🤝 B2B

⚕️ Healthcare Insurance

Description

• The Director of Partner Success is a dynamic, strategic leader focused on maximizing partner satisfaction, retention, and growth within our agency. • This role blends strategic insight, relationship management, and team leadership to ensure our Partner Success and Practice Growth Advisor teams consistently deliver exceptional value to our clients. • Collaborating closely with the Directors of Operations and Director of Product, the Director of Partner Success will drive team performance and optimize outcomes to fuel partner success and loyalty.

Requirements

• 5+ years in customer or client success roles (ideally in marketing or consulting), including at least 3 years in a leadership role. • Experienced in managing cross-functional teams and working with executives on strategic projects. • Proficient with CRM and project management software. • Adaptable to changing partner needs and evolving business priorities. • Highly organized with strong project management skills and a keen eye for detail. • Skilled at managing multiple priorities and making swift, effective decisions.

Benefits

• 401(k) matching • Dental Insurance • Health Insurance • Vision Insurance • Life Insurance • PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/personal days)