Account Manager
August 6
Description
• As an Account Manager, responsible for customer success activities including project implementations, advocacy, and retention • Build and maintain strong relationships within your book of business • Collaborate with customers to understand their staffing needs and challenges • Drive new business growth through customer advocacy and team collaboration • Address and resolve customer concerns or issues promptly
Requirements
• Amazing project management skills and attention to detail • Excellent written & oral communication skills (email, phone, in-person) • Be a doer. You’re driven and get excited about perfecting your relationships and work • Experience at startups or all-hands-on-deck environments • Strong empathy for customers and passion for revenue and growth • Relationship management and interpersonal skills • Proven ability to take initiative, think critically, and have strong decision-making skills • Persuasion and problem-solving skills • Excellent time management skills • Teamwork in a fully remote environment • 2+ years experience in Client/Customer Success or customer-facing role
Benefits
• Tax-free compensation • Annual performance bonuses • 10 leave credits after 3 months • HMO coverage after 6 months • Dedicated coaching to enhance performance, communication, and leadership skills • Growth opportunities
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