Remote Raven is a staffing agency that specializes in connecting businesses with highly qualified virtual assistants from the Philippines. They offer a streamlined hiring process, where local recruitment specialists vet candidates to ensure they meet business needs. Remote Raven provides remote workers with diverse skill sets, including roles in accounting, customer service, marketing, and technical support, making them a versatile solution for companies looking to enhance their workforce efficiently.
March 25
π΅π Philippines β Remote
π΅ $5 / hour
β° Full Time
π‘ Mid-level
π Senior
βοΈ Operations
Remote Raven is a staffing agency that specializes in connecting businesses with highly qualified virtual assistants from the Philippines. They offer a streamlined hiring process, where local recruitment specialists vet candidates to ensure they meet business needs. Remote Raven provides remote workers with diverse skill sets, including roles in accounting, customer service, marketing, and technical support, making them a versatile solution for companies looking to enhance their workforce efficiently.
β’ We are looking for a Intake Scheduler/Coordinator to be the first point of contact for individuals seeking support from our health, wellness, and rehab center. β’ This role is critical in ensuring a smooth intake process for new clients by handling calls, scheduling appointments, and managing intake paperwork. β’ The ideal candidate is professional, empathetic, and highly organized, with strong communication skills to ensure a positive client experience. β’ Client Communication: Answer and return calls from prospective clients in a timely and professional manner. β’ Gather relevant client information and provide basic details about services. β’ Ensure all client interactions are handled with empathy and confidentiality. β’ Scheduling & Coordination: Schedule clients for sessions with counselors based on availability. β’ Confirm appointments and provide necessary details regarding sessions. β’ Intake Paperwork Management: Send intake paperwork to new clients and ensure timely completion. β’ Follow up to collect necessary documents before scheduled sessions. β’ Maintain accurate records of client intake status.
β’ Prior experience in a client-facing, administrative, or customer service role (preferably in healthcare or wellness). β’ Strong communication skills with a friendly and professional demeanor. β’ Ability to handle sensitive client information with discretion. β’ Proficiency with scheduling software and email management.
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