Customer Support Specialist
5 days ago
🇺🇸 United States – Remote
💵 $40k - $60k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗽 H1B Visa Sponsor
Description
• Provide solutions to customers via chat, email, and phone • Partner with customers to resolve issues effectively • Utilize knowledge of HubSpot to diagnose software issues • Identify upgrade opportunities and monitor bugs
Requirements
• Comfort in autonomous learning and troubleshooting • Familiarity with SAAS concepts • Interest in building technical knowledge around APIs, HTML, & CSS • Passion for customer experience
Benefits
• Eligible for HubSpot’s equity plan for restricted stock units (RSUs) • Opportunity for overtime pay • Comprehensive training and ongoing support
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