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• Responsible for engaging our existing community and growing our brand’s reach. • Develop and implement strategies to grow, engage, and nurture our online community across social media, forums, and other channels. • Partner with the product and marketing teams to align community initiatives with GTM launches and marketing campaigns. • Create engaging content that resonates with our audience, including social posts, blogs, newsletters, and event announcements. • Organize and host online and offline events, webinars, and other activities to engage the community and showcase product updates. • Act as the bridge between our customers and the internal team by gathering feedback, identifying trends, and advocating for community needs. • Monitor, analyze, and report on community growth, engagement metrics, and feedback to continuously refine and improve community strategies. • Work cross-functionally with product, customer support, and marketing teams to ensure community alignment with overall company goals.
• 3+ years of experience in community management, marketing, or a similar role, with proven experience in GTM strategies. • Exceptional verbal and written communication skills, with the ability to connect and resonate with various audience types. • Strong understanding of community dynamics and a strategic approach to fostering loyalty and engagement. • Ability to manage multiple projects and deadlines effectively, with a keen eye for detail. • Experience in tracking, analyzing, and reporting on community engagement and growth metrics. • Proficiency in social media management, community engagement, and marketing analytics tools.
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