Customer Success Manager - Community Strategist

Yesterday

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Logo of Mighty Networks

Mighty Networks

Community Entrepreneurship β€’ Professional Networks β€’ Community Software β€’ Community Platform β€’ Niche Social Networks

51 - 200

Description

β€’ Help build a team focused on customer success for Mighty Pro Hosts. β€’ Train on proven success programs and map custom success plans. β€’ Proactively manage key moments and ensure client satisfaction through consistent communication.

Requirements

β€’ Solid training in Customer Success with proven results. β€’ Clear articulation of client relationship strategies and communication methods. β€’ Experience with 5-6 figure accounts in fast-paced environments. β€’ Strong active listening and curiosity about community-powered businesses. β€’ Fearless in executive communications.

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