College Relations Manager - Internship Programming

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IES Abroad Madrid

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Description

• The College Relations Manager (CRM) for internship programming is responsible for three primary functions: to recruit students to apply and attend IES Internships programs; to provide top quality pre-departure advising, preparation, and service for IES Internships students; and to develop high quality working relationships with departments and offices at U.S. colleges and universities that promote student internships. • Establish and/or develop relationships with advisors, administrators, and faculty at U.S. colleges and universities. • Provide high quality support and service to sending institutions. • Recruit student applicants and enrollees. • Serve as students’ (prospective and post-admittance) advisor and main IES Internships’ contact. • Serve as the departmental expert on specific IES Internships programs. • Serve as an analyst for internship enrollment trends in designated region(s). • Serve as creative strategist to develop new approaches for reaching targeted recruitment and college relations goals. • Regular and predictable attendance is an essential function of this position. • Commit to and demonstrate values and promotion of diversity, equity, inclusion and anti-racism. • Other duties and projects as assigned or required.

Requirements

• Minimum 2 or more years of experience in the field of career services, study abroad or related experience in higher education required. • Experience in the field of career services, study abroad or related experience in higher education preferred. • Proven track record in sales, recruitment, customer service, higher education admissions, or career advising. • Experience working with or advising students. • Ability to demonstrate values and promotion of diversity, equity, inclusion, and anti-racism required. • Strong leadership aptitude and entrepreneurial drive. • Skilled in handling stressful situations, i.e., advising anxious students and parents. • High level of enthusiasm, flexibility and diplomacy. • Passion for embracing business process improvement opportunities. • Strong written and interpersonal communication skills. • Strong advising skills. • Ability to prepare and present effective presentations. • Talent for organizing and prioritizing multiple tasks. • Ability to work independently and as a team player. • Strong customer service skills and focus. • Ability to handle/manage high call and email volume. • Good working knowledge of Microsoft Office, specifically Excel and database literacy. • Exceptional team player: proactive and responsible, with the ability to learn rapidly.