Manager - Customer Success, Implementation

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Incredible Health

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hospital HR • hospital recruiting • nurse matching • nurses • hospitals

51 - 200

Description

• Manage onboarding for new clients ensuring an incredible experience. • Lead a team to optimize client success. • Develop best practices and standard operating procedures.

Requirements

• 5+ years of Onboarding or Client Success experience required. • 3+ years of start-up or health tech experience preferred. • 2+ years of people management experience. • Marketplace experience preferred. • Superior organizational skills. • Experience in an enterprise client-facing role. • Exceptional problem-solving skills. • Demonstrated ability to effectively communicate, drive influence, and build relationships.

Benefits

• Medical, vision, and dental coverage. • Unlimited vacation. • Great family leave policy.