Head of Academic Operations

September 17

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Indigo Research

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Online research program for high school and graduate students around the world

51 - 200

Description

• Build and manage a high-performing team for mentor recruitment and program operations • Analyze and streamline operational workflows to enhance efficiency • Ensure high support levels for students and mentors • Oversee KPIs related to mentor allocations and student progress • Develop comprehensive onboarding and training processes for mentors • Implement strategies to retain top mentors • Work with contractors to develop and refine curriculum materials • Establish standards for curriculum quality • Provide resources for mentors to guide students • Develop methods to track and evaluate student outcomes

Requirements

• Advanced degree in Education, Management, or a related field preferred • Minimum 2 years in a leadership role, preferably in education or a related sector • Proven track record in curriculum development and operations management • Strong organizational and planning skills • Excellent communication and interpersonal skills • Proficiency with Microsoft Excel, Google Sheets, and other relevant software • Ability to work under pressure and manage multiple priorities • High degree of empathy and cross-cultural comfort • Entrepreneurial spirit and a proactive approach to problem-solving

Benefits

• Comprehensive benefits package • Competitive salary • Opportunities for professional development • Dynamic and supportive environment