Head of Deployment Operations

2 days ago

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Inspiren

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💰 $2.7M Venture Round on 2022-10

Description

• The Head of Deployment Operations is a hands-on leadership role responsible for executing Inspiren’s deployments while ensuring operational efficiency. • Develop and implement deployment strategy aligned with organizational goals. • Lead and mentor a team of Implementation leads and engineers, ensuring projects meet quality standards. • Analyze and optimize deployment processes, implementing automation for enhanced efficiency. • Collaborate across functions to ensure successful deployments and resolve issues. • Engage with customers for successful onboarding and implementation of services. • Identify potential deployment risks and develop mitigation strategies. • Manage relationships with vendors for quality and timely service delivery. • Establish KPIs to measure deployment effectiveness and report to senior management. • Stay updated on industry trends and recommend tools supporting deployment efforts.

Requirements

• Bachelor’s degree in engineering, information technology, or a related field • 7+ years of proven experience in successful implementation of complex or large-scale customer-facing deployments. • 3+ years of experience managing diverse teams, with strong leadership and team management skills. • 3+ years of experience in a technical services/support environment, with a combination of hardware/software solutions • Analytical mindset with problem-solving capabilities, with the ability to work under pressure in a fast-paced, scaling environment. • Strong communication and interpersonal skills to collaborate effectively across teams and levels of the organization. • Experience with automation tools and deployment frameworks is highly desirable. Proficiency in project management software and tools. • Experience in a startup environment is a plus.