Director of Design - Operations

2 days ago

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Nava

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Reimagining critical government services

201 - 500

Description

• Nava is a consultancy making government services accessible to all. • The Director of Design, Operations ensures efficiency and operational leadership in Design. • Responsible for recruiting, hiring, and growing the Design Org team. • Collaborate with cross-functional teams and leaders within the organization. • Identify improvements for government digital services procurement and delivery.

Requirements

• A skilled practitioner with deep experience in creative, strategic, technical, managerial, and operational aspects of human-centered design at scale • A proven leader who has experience managing complexity, developing strategy, and conducting long-term planning • In-depth experience cultivating strong relationships with external stakeholders and partners • 10+ years of experience as a human-centered design practitioner • 5+ years of direct people management experience and team leadership • Experience with fast-growing companies, with a bonus for experience within government contracting or professional service firms • An adaptive, empathetic, collaborative leadership mindset • Excellent organizational skills and effective presentation skills • Excellent written and verbal communication

Benefits

• Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits. • Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave. • Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well. • Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave. • Employee wellness program: Access our comprehensive Employee Wellness Program. • Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC. • Fertility support: Benefit from fertility support and treatment options. • Sabbatical leave: We offer a sabbatical leave program. • 401k contributions: We match 4% of your salary in 401k contributions. • Flexible work arrangements: We offer flexible work arrangements to suit your needs. • Home office setup: Receive assistance with your home office setup and a monthly phone allowance. • Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable). • Learning and development: Access our comprehensive learning and development program. • Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license. • Equity stock options: Benefit from equity stock options. • Employee referral program: Participate in our employee referral program. • Commuter benefits: Enjoy commuter benefits. • Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance. • Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work.