Account Manager II

September 11

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Instacart

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Instacart invites the world to share love through food. This is how homemade is made.

Grocery Delivery • online grocery

1001 - 5000

💰 $232M Venture Round on 2021-11

Description

• Collaborate with the Sales Team to build trusted CPG Client and Agency relationships • Educate, engage and encourage CPG advertisers and Agencies to activate e-commerce campaigns on a world-class digital grocery platform • Serve as the main point of contact for all post-sale activities including campaign set up, optimization, reporting and performance to achieve CPG advertisers’ KPIs • Provide weekly reports to CPG advertisers with key recommendations to improve campaign performance • Builds persuasive narrative to influence advertisers to implement optimization and upsell strategies to enhance campaign effectiveness • Present compelling category and advertiser-specific business trends and insights • Participate in cadence calls and Quarterly Business Reviews with CPG advertisers utilizing data visualization to discuss campaign insights and performance with an analytical, data-driven mindset • Develop a deep understanding of Instacart’s evolving advertising products

Requirements

• BA/BS required • 7+ years of similar work experience • Proven track record of building strong customer relationships • Knowledge of paid search, display, account management, ad serving, CPG or e-commerce • Ability to work independently, manage multiple priorities and take initiative in a high paced environment • Succeeds in an external facing role, confidently communicates with advertisers and key stakeholders • High attention to detail, exceptional organizational skills and creative problem solver • BA/BS in business, advertising, commerce, digital marketing or related field preferred • Comfortable using Salesforce to track and optimize impact • Comfortable pulling data from Tableau, and Mode • Comfortable analyzing data with the ability to interpret and tell a story in a client-facing role

Benefits

• Sales Incentive Plan • New hire equity grant • Annual refresh grants