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• The Pipeline360 Professional Services team focuses on aligning with customers to deliver value. • As the main point of contact for clients, campaign monitoring and optimization is key. • This role is for a Campaign Manager who prioritizes client satisfaction and relationship-building. • Key responsibilities include acting as a trusted advisor, client communication, and campaign execution coordination. • The Campaign Manager will enhance value while ensuring optimal execution of client campaigns. • Act as the point of contact for client campaigns and transform data into actionable insights. • Collaborate with teams to track business objectives and facilitate successful customer outcomes. • Address various client requests and work towards sustainable solutions.
• 2-3+ years experience in Customer Success, Professional Services, or equivalent client facing role, preferably working with a SaaS or Media vendor. • Experience of 1 year or more with Salesforce or other CRM platforms is necessary. • Proficiency in Excel or PowerPoint at an advanced level is also expected. • Knowledgeable of Pipeline360/Integrate or similar B2B media offerings • Willingness to travel for client visits as required by circumstances • Strong attention to detail • Strong oral and written communication skills • Expert project management skills • Ability to utilize resources efficiently • Desire to work collaboratively with leadership team • Strong time management skills • Strong quality assurance skills • Ability to drive customer conversations towards successful outcomes • Monitor team reporting
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