Junior Account Manager

December 29, 2024

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Intelligent Editing Ltd

WebsiteLinkedInAll Job Openings

- employees

☁️ SaaS

🤝 B2B

⚡ Productivity

Description

• We’re passionate about the English language, and we design software that helps writers and editors produce their very best work. • Our flagship product, PerfectIt, is the leading proofreading software for independent editors, proposal managers, medical writers, and publications teams. • We recently launched Draftsmith, an AI app that helps language professionals to sharpen writing. • We’re a growing, profitable company; and we've been working 100% remote since before it was cool! • We’re on the hunt for a Junior Account Manager to join our Sales team. • The Junior Account Manager will have responsibility for day-to-day management of a book of business that includes some of our most important customer accounts. • The job starts with a three-month learning period. • The Junior Account Manager will learn to be a proficient user of our products, develop a strong understanding of the key sectors that we work with, and learn our sales and account management systems and processes. • After that, the Junior Account Manager will take on responsibility for a set of key accounts, seeking to retain and grow that portfolio.

Requirements

• A strong belief in our company values of enthusiasm, empathy, listening, accepting, trust, and quality. • A strong business acumen gained from at least two years’ experience in previous sales and/or customer-facing roles. • The ability to actively listen to customers and understand their needs and concerns, and effectively communicate this information to team members. • Attention to detail, as well as strong organisation, time management, and prioritisation skills. • Excellent written and verbal communication skills, including interpersonal skills, with the ability to build rapport with clients and colleagues. • A bachelor's degree or equivalent vocational qualification. • A keen interest in language, writing, and editing.

Benefits

• Work from anywhere in the UK (we work 100% remote). • 30 days annual leave plus bank holidays (and extra days off to celebrate team members’ 10-year work anniversaries!). • Private healthcare and life insurance. • Annual £500 equipment allowance. • Annual £500 personal development allowance. • Annual £250 contribution towards a gym membership. • Charity donation matching. • In-person company away day as well as virtual gatherings.