DigitalGenius is a company that provides AI-powered customer service solutions tailored for the ecommerce industry. Their platform features a combination of conversational and visual AI, enabling seamless integration with existing business processes to address customer queries rapidly and effectively. Designed to enhance customer experiences, DigitalGenius's AI automates key customer service tasks such as processing refunds, offering replacements, and notifying quality control teams about product defects. By leveraging generative AI, DigitalGenius delivers personalized and empathetic customer interactions. The platform aims to increase conversion rates and customer loyalty while reducing operational pressures on internal teams.
Automation β’ Machine Learning β’ Natural Language Processing β’ Artificial Intelligence β’ Chat Bot
November 12
AI concierge for ecommerce merchants seeking a Partner Manager for strategic partnerships.
November 12
Manage events and partnerships marketing for DigitalGenius's e-commerce automation.
November 12
Partner Manager for DigitalGenius, an AI service for ecommerce partnerships.
September 24
DigitalGenius seeks Solutions Engineers to deliver AI-driven customer service solutions.
September 17
Solutions Engineers implement customer service solutions at DigitalGenius.
August 3
Build and maintain automation flows for customer service in an AI-focused company.