Partner Manager - West Coast

2 days ago

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Logo of DigitalGenius

DigitalGenius

Automation β€’ Machine Learning β€’ Natural Language Processing β€’ Artificial Intelligence β€’ Chat Bot

11 - 50

Description

β€’ Partner Manager role at DigitalGenius, an AI concierge for ecommerce merchants β€’ Automates customer journey handling product recommendations, lost parcels, refunds β€’ Helps biggest commerce businesses put 40-80% of customer support on autopilot β€’ Seeking quota-carrying PM to develop service partnerships on West Coast β€’ Responsible for building partnerships and ensuring good ROI on efforts β€’ Work with enterprise retail and ecom clients

Requirements

β€’ Be comfortable with decision making but aware of when to escalate decisions/issues to management β€’ Be excited to contribute to an amazing work culture and environment β€’ Have a passion for learning β€’ Be a self starter: you are in charge of your day and are responsible for your own output and productivity β€’ Have a very strong knowledge of the eCommerce landscape β€’ Are enthusiastic about automation and highly comfortable using software tools which ensure efficient work β€’ Can show evidence of taking ownership β€’ Have experience of working in a startup environment β€’ Have a flair for entrepreneurship β€’ Are skilled public speakers (webinars, stage presentations, panel discussions) β€’ Are very comfortable with travelling for work and arrange their travel in an efficient, cost-effective way

Benefits

β€’ Fully remote, with optional co-working space membership β€’ Medical, Dental, and Vision Health Insurance for US-based Employees β€’ 401k for US-based Employees β€’ Competitive salary β€’ 25 day holiday allowance plus an annual company-wide week off β€’ Quarterly team events / perks β€’ Gym Membership

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