Senior Implementation Engineer

6 days ago

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interface.ai

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NLP • AI • ML • Chatbots • Artificial Intelligence

51 - 200

Description

• Serve as the primary technical liaison between clients and our product team • Conduct comprehensive technical discovery and needs assessments with prospective clients • Lead end-to-end technical implementations for clients • Develop and deliver technical presentations demonstrating our product's capabilities • Create custom technical solutions and implementation strategies tailored to client requirements • Identify and articulate potential integration challenges and mitigation strategies • Participate in product feedback sessions to inform future product development • Conduct technical deep-dive sessions with enterprise clients

Requirements

• 7+ years of experience in solutions engineering, technical sales, or similar customer-facing technical roles • Proficient in Node.js • PostgreSQL and complex SQL query optimization • Comprehensive Kubernetes and container orchestration knowledge • Experience with third-party integrations. • Exceptional debugging skills • Ability to manage and execute challenging third party integrations (like core banking and chat systems) • Exposure to AWS cloud or other cloud technologies. • Familiarity with Docker/Kubernetes (EKS). • Familiarity with CI/CD pipelines, such as Jenkins • Strong understanding of system architecture and design patterns • Proven track record of successfully converting technical requirements and into go lives • Exceptional ability to communicate complex technical concepts to non-technical stakeholders • Strong presentation and storytelling skills • Proven ability to build and maintain client relationships • Advanced technical problem-solving skills • Experience working with global teams • Proven ability to multi-task, working independently across multiple clients and projects

Benefits

• Remote First Policy • Medical/Dental/Vision Insurance • PTO & Holidays • Life Insurance