Senior Implementation Engineer

December 7

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Logo of interface.ai

interface.ai

NLP β€’ AI β€’ ML β€’ Chatbots β€’ Artificial Intelligence

Description

β€’ Serve as the primary technical liaison between clients and our product team β€’ Conduct comprehensive technical discovery and needs assessments with prospective clients β€’ Lead end-to-end technical implementations for clients β€’ Develop and deliver technical presentations demonstrating our product's capabilities β€’ Create custom technical solutions and implementation strategies tailored to client requirements β€’ Identify and articulate potential integration challenges and mitigation strategies β€’ Participate in product feedback sessions to inform future product development β€’ Conduct technical deep-dive sessions with enterprise clients

Requirements

β€’ 7+ years of experience in solutions engineering, technical sales, or similar customer-facing technical roles β€’ Proficient in Node.js β€’ PostgreSQL and complex SQL query optimization β€’ Comprehensive Kubernetes and container orchestration knowledge β€’ Experience with third-party integrations. β€’ Exceptional debugging skills β€’ Ability to manage and execute challenging third party integrations (like core banking and chat systems) β€’ Exposure to AWS cloud or other cloud technologies. β€’ Familiarity with Docker/Kubernetes (EKS). β€’ Familiarity with CI/CD pipelines, such as Jenkins β€’ Strong understanding of system architecture and design patterns β€’ Proven track record of successfully converting technical requirements and into go lives β€’ Exceptional ability to communicate complex technical concepts to non-technical stakeholders β€’ Strong presentation and storytelling skills β€’ Proven ability to build and maintain client relationships β€’ Advanced technical problem-solving skills β€’ Experience working with global teams β€’ Proven ability to multi-task, working independently across multiple clients and projects

Benefits

β€’ Remote First Policy β€’ Medical/Dental/Vision Insurance β€’ PTO & Holidays β€’ Life Insurance

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