interface.ai
interface. ai is a company specializing in AI-driven solutions for the financial services industry. They offer advanced voice and chat AI technologies that enhance telephone banking experiences through voice biometrics and authentication solutions. Their generative AI is designed to integrate seamlessly with banking systems, automating call center operations and improving customer experience by providing secure, scalable AI solutions for financial services. interface. ai's platform is pre-built specifically for banks and credit unions, enabling significant enhancements in operational efficiency and customer engagement while driving revenue growth through personalized financial insights.
NLP • AI • ML • Chatbots • Artificial Intelligence
Senior Implementation Engineer
November 8, 2024
interface.ai
interface. ai is a company specializing in AI-driven solutions for the financial services industry. They offer advanced voice and chat AI technologies that enhance telephone banking experiences through voice biometrics and authentication solutions. Their generative AI is designed to integrate seamlessly with banking systems, automating call center operations and improving customer experience by providing secure, scalable AI solutions for financial services. interface. ai's platform is pre-built specifically for banks and credit unions, enabling significant enhancements in operational efficiency and customer engagement while driving revenue growth through personalized financial insights.
NLP • AI • ML • Chatbots • Artificial Intelligence
📋 Description
• Serve as the primary technical liaison between clients and our product team • Conduct comprehensive technical discovery and needs assessments with prospective clients • Lead end-to-end technical implementations for clients • Develop and deliver technical presentations demonstrating our product's capabilities • Create custom technical solutions and implementation strategies tailored to client requirements • Identify and articulate potential integration challenges and mitigation strategies • Participate in product feedback sessions to inform future product development • Conduct technical deep-dive sessions with enterprise clients
🎯 Requirements
• 7+ years of experience in solutions engineering, technical sales, or similar customer-facing technical roles • Proficient in Node.js • PostgreSQL and complex SQL query optimization • Comprehensive Kubernetes and container orchestration knowledge • Experience with third-party integrations. • Exceptional debugging skills • Ability to manage and execute challenging third party integrations (like core banking and chat systems) • Exposure to AWS cloud or other cloud technologies. • Familiarity with Docker/Kubernetes (EKS). • Familiarity with CI/CD pipelines, such as Jenkins • Strong understanding of system architecture and design patterns • Proven track record of successfully converting technical requirements and into go lives • Exceptional ability to communicate complex technical concepts to non-technical stakeholders • Strong presentation and storytelling skills • Proven ability to build and maintain client relationships • Advanced technical problem-solving skills • Experience working with global teams • Proven ability to multi-task, working independently across multiple clients and projects
🏖️ Benefits
• Remote First Policy • Medical/Dental/Vision Insurance • PTO & Holidays • Life Insurance
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