Implementation Program Manager - Customer Success

4 days ago

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Interplay Learning

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Austin, TX-based Interplay Learning is the leader in Virtual Reality (VR) training & education for the skilled trades.

Professional Training • 3D Simulations • Virtual Reality • VR • HVAC

51 - 200

Description

• Manage implementation and onboarding experience for large customers • Collaborate with Customer Success leadership to refine onboarding processes • Lead enterprise client implementations • Understand customer goals and manage onboarding timelines

Requirements

• 5 - 7+ years experience within Implementation or as a Project Manager in a SaaS environment • Proven project management skills and experience working with multiple customers concurrently • Experience speaking to diverse customer audiences and senior level executives • Ability to learn new technologies quickly • Consultative approach

Benefits

• Impact and influence • Career development with a fast-growing company • Passionate, collaborative team • Dynamic environment