InvoiceCloud, Inc.
InvoiceCloud, Inc. is a leading provider of digital bill payment solutions, dedicated to enhancing the billing and payment experience for its users. The company specializes in enabling seamless interactions with applications designed to simplify payment processes across various industries, including utilities, insurance, and local government. InvoiceCloud's True SaaS platform offers intelligent communication tools, paperless enrollment options, and integration capabilities, facilitating increased digital payment adoption and customer satisfaction. Their innovative approach has been recognized with industry awards, and they continue to work with partners to deliver efficient, customer-centered payment solutions.
Customer Success Manager
March 16
InvoiceCloud, Inc.
InvoiceCloud, Inc. is a leading provider of digital bill payment solutions, dedicated to enhancing the billing and payment experience for its users. The company specializes in enabling seamless interactions with applications designed to simplify payment processes across various industries, including utilities, insurance, and local government. InvoiceCloud's True SaaS platform offers intelligent communication tools, paperless enrollment options, and integration capabilities, facilitating increased digital payment adoption and customer satisfaction. Their innovative approach has been recognized with industry awards, and they continue to work with partners to deliver efficient, customer-centered payment solutions.
📋 Description
• InvoiceCloud is a leading provider of online bill payment services. • You will be the advocate for your clients. Your success is your client’s success. • Your goal is to create relationships that result in your ability to implement programs that increase payment adoption, drive revenue growth, and expand the client’s awareness and utilization of Invoice Cloud’s full suite of services. • Driving deep engagement to build lasting relationships with your clients is the key to achieving success across these three focus areas.
🎯 Requirements
• Strong relationship management experience with proven track record of driving retention and growth, while delighting the client both in person and over phone/zoom. • Experience with electronic billing products and services, such as payment processing, merchant services or electronic payments a huge plus. • Customer driven, results oriented, efficient, and willing to go the extra mile. • Outstanding verbal, written, presentation and interpersonal skills are required. • Self-starter with a demonstrated ability to achieve results. • Excellent time management, organizational and planning skills. • Experience using standard MS Office tools and Salesforce.
🏖️ Benefits
• Employees may also be eligible for an annual bonus or commission. • Some roles may also be eligible for overtime pay.
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