Director - Offering Management, Intelligent Business Process Management

14 hours ago

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Logo of Iron Mountain

Iron Mountain

Information Management • Document Management Solutions • Secure Shredding • Data Protection • Archiving

10,000+ employees

Founded 1951

🏢 Enterprise

☁️ SaaS

🔐 Security

Description

• The Director of Intelligent Process Management Services is a visionary leader responsible for driving the strategic growth and commercial success of our new Intelligent Business Process Management solution. • This leadership role blends offering management expertise with general management acumen. • You will be responsible for end-to-end offerings, encompassing technology, BPO services, logistics, and real estate. • This role will also play a pivotal role in scaling the offering portfolio to over $200M ARR in next 2-3 years. • Cultivate a high-performing cross functional team, fostering innovation and a results-oriented culture. • Lead the end-to-end offering lifecycle, from ideation and market validation to launch, commercialization, and ongoing optimization. • Develop and execute comprehensive business plans, including revenue targets, profitability goals, and resource allocation. • Forge and nurture strategic relationships with technology vendors and service partners. • Ignite customer centricity by optimizing VOC to understand and anticipate customer needs. • Foster a culture of continuous innovation, encouraging experimentation and exploration of new technologies and approaches.

Requirements

• Master’s degree in Business Administration (MBA), Computer Science, Engineering, or a related field. • 12+ years of experience in product and offering management, with at least 5 years in a senior leadership role. • Demonstrated success in leading and scaling product portfolios to significant revenue milestones. • Proven track record in building and managing high-performing product teams. • Experience in Enterprise Content Management (ECM), Intelligent Document Processing (IDP), Business Process Management (BPM/BPO) industries is preferred. • Experience in the cyber resiliency market is highly desirable. • Experience in Storage and Backup and Recovery, as well as Cloud services is preferred.

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