Outbound Sales Agent - Mobile Veterinarian

October 26

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iSTA Solutions

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Back Office Support • Data Input and Processing • Order Fulfillment • Customer Service Support • Inbound and Outbound Phone Support

1001 - 5000

Description

•STA Personnel Solutions is a global BPO company partnering with a US mobile veterinarian company. •We seek sales driven individuals for Outbound Sales Agent roles, to work remotely from South Africa. •The role involves reaching out to over 3,000 clients to promote veterinary membership sales. •Approximately 400 clients match the membership levels while the remaining clients are categorized into a basic tier. •A pilot program with 200 customers will determine the membership tier with the highest conversion rate. •Agents average 7 minutes per call with an anticipated answer rate of 20-25%. •Each agent is expected to make around 130 calls per day. •Working hours are Mon to Fri 9am – 6pm EST (15h00 – 24:00 South African Time). •This is a remote role for South African Citizens only. •Candidates must possess a fixed fibre line, a minimum speed of 25 Mbps, and a power backup solution.

Requirements

•Stable sales background (veterinarian or pet industry or similar sales experience will be an added benefit) •Soft Skills (Excellent and fluent in English) •Good phone personality •Experience within the veterinary of pet industry will be advantageous. •Candidates must possess a fixed fibre line with a minimum speed of 25 Mbps for both upload and download, capable of supporting a wired Ethernet connection, as well as a power backup solution to manage loadshedding or power outages.