Technical Account Manager
November 23, 2024
Description
• IV.AI, a US company, is looking for a Technical Account Manager. • You will manage client relationships, oversee deliverables, and coordinate across internal teams. • This role requires a strong communicator and strategic thinker who can connect technical solutions and business value for the customer. • Timezone: PST • Responsibilities include client management, project ownership, and technical problem-solving. • Bonus points if you have experience with Miro, TypeScript, Python, etc.
Requirements
• We are looking for a customer-focused individual who cares about managing relationships, shipping great software product experiences to clients, is creative in their outlook to solving problems, and also considers the details. • 4+ years experience in Technical Account Management • Demonstrated ability to manage complex projects, timelines, and deliverables across multiple stakeholders. • A deep understanding of customer needs and the ability to connect technical solutions to business outcomes. • Strong verbal and written communication skills and ability to manage conversations with customers, both technical and non-technical in nature • Experience in managing multiple stakeholders and projects and time-management proficiency • Strong analytical skills and ability to convey insights and troubleshoot problems. • Proficient in Powerpoint, Miro and data schemas and visualization
Benefits
• Paid Time Off • Work From Home • Training & Development
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