Assistant Director - Military Education Benefits

March 26

🏈 Alabama – Remote

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🌡 Arizona – Remote

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+30 more states

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πŸ’΅ $56.8k - $90.8k / year

⏰ Full Time

πŸ”΄ Lead

πŸ‘” Director

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Logo of SNHU's Global Education Movement

SNHU's Global Education Movement

SNHU's Global Education Movement is a nonprofit initiative by Southern New Hampshire University dedicated to transforming the lives of learners by breaking down barriers and creating equal access to education. The movement emphasizes flexibility in work, offering remote opportunities and a supportive work culture focused on diversity and inclusion. SNHU is committed to empowering women and fostering career development, having been recognized by various awards including the Chronicle of Higher Education and Forbes. The initiative seeks to employ passionate individuals from diverse backgrounds to contribute to its mission of educational transformation.

11 - 50 employees

Founded 2017

πŸ“š Education

🀝 Non-profit

πŸ“‹ Description

β€’ The Assistant Director of Military Education Benefits – Veterans Affairs Processing, will oversee the responsibilities related to the processing and enrollment reporting for Chapter 31, Veteran Readiness & Employment Program-VR&E, for our online and campus student population. β€’ You will engage and collaborate with the department and university partners to achieve solutions to improve the military student experience. β€’ You will also provide management and oversight of military benefit education specialists following SNHU's core values and are dedicated to meeting the requirements of the University's needs and mission. β€’ In this role: You will lead important projects to improve the military student experience in processing military benefits. β€’ You will oversee and maintain the Tungsten Network Portal for VR&E authorization form processing and invoicing. β€’ You will build relationships and communicate with representatives of the Department of Veterans Affairs (VA) daily and guide communication between the VA and SNHU. β€’ You will oversee training modules for new team members and Compass Learning. β€’ You will collaborate within the team to improve and design our daily practices. β€’ You will increase excellence in service through ongoing department support and calibration. β€’ You will establish, maintain, and advance quality assurance for military benefit processing. β€’ You will represent the Military Benefit Team in department and university projects to enhance the student experience. β€’ You will provide direct, open, and honest feedback to promote engagement, collaboration, and communication to increase success. β€’ You will perform other related responsibilities to support Military Benefits, Student Financial Services, and University goals.

🎯 Requirements

β€’ A Bachelor's degree and 3+ years of experience in military benefit processing including VR&E Program, Enrollment Manager, and the Tungsten Network Portal, to ensure compliance with regulatory requirements. β€’ Experience with Banner, PowerBI, and Argos reporting platforms. β€’ Experience managing a team. β€’ A thoughtful mindset to promote and improve daily operations and practice.

πŸ–οΈ Benefits

β€’ High-quality, low-deductible medical insurance β€’ Low to no-cost dental and vision plans β€’ 5 weeks of paid time off (plus almost a dozen paid holidays) β€’ Employer-funded retirement β€’ Free tuition program β€’ Parental leave β€’ Mental health and wellbeing resources

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