Johnson Controls
Engineering • Manufacturing Operations • Sales • Building Automation • Fire & Hazard Protection
Senior Product Technical Support Engineer - Regional
December 13
Johnson Controls
Engineering • Manufacturing Operations • Sales • Building Automation • Fire & Hazard Protection
Description
• Provides day-to-day technical support for Global Products to Field Sales & Service organization on a global basis • Accountable to create and maintain technical service bulletins and updates to the Solutions Database • Supports regional territories for escalated chiller technical support cases • Driving improvements at the branch level and supporting key customer accounts
Requirements
• Bachelor’s degree in engineering or a related Technical/Scientific field required • 8 years of technical experience with a knowledge of HVAC&R products OR 10 - 14 years of technical experience with a knowledge of HVAC&R products • Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) • Ability to travel domestically up to 30% and occasionally internationally
Benefits
• Competitive salary • Paid vacation/holidays/sick time- 15 days of vacation first year • Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one! • Encouraging and collaborative team environment • Dedication to safety through our Zero Harm policy
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