Agency Relationship Manager

February 12

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Root Inc.

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Root Inc. is an innovative car insurance company that utilizes mobile technology to offer personalized insurance rates based on individual driving behavior. The company operates through its app, which collects driving data via smartphone sensors, enabling it to provide more accurate and often cheaper auto insurance quotes for good drivers. Customers can manage their policies, file claims, and even earn rewards through the app, making it a convenient choice for users. Root Inc. emphasizes savings for safe drivers and provides additional features such as roadside assistance. Their services are available in various states across the U. S. , although some limitations apply depending on location.

Car Insurance • Mobile App • Technology • Automotive Telematics • Insurance

1001 - 5000 employees

Founded 2015

💳 Fintech

👥 B2C

📋 Description

• Onboard, manage and grow agency business • Manage the profitability of agency accounts to drive sustainable growth • Partner with the business to execute strategic key results to maximize agency revenue • Conduct monthly/quarterly business reviews as needed with agency partners that drive new writings, premium and profit goals • Drive agent engagement through continued agent education and experience enhancements • Provide in-depth knowledge of Root’s underwriting and business appetite to agency partners • Collaborate with internal and external business partners to drive product adoption and improvements • Serve as the subject matter expert to the agent support team by providing process improvements and updated training materials • Gather, classify, and analyze agent feedback for continuous improvements • Participate in the development, maintenance, and consistent application of standard processes across agency management • Provide input for continuous development of department guidelines and best practices • Leverage analytical business functions, including engineering, analytics, and product teams, to identify trends and opportunities to achieve favorable results • Use independent discretion and judgment to consistently review business areas of opportunity • Recommend viable solutions and alternatives to identified opportunities • Perform other duties as assigned.

🎯 Requirements

• 3+ years of relevant experience within a carrier or an agency • Thorough knowledge of insurance and the types of product offerings Root provides • Proven success in building relationships with business partners • Ability to build collaborative working relationships • Communicate and collaborate effectively in a matrixed environment • High sense of professionalism while remaining empathetic • Great attention to detail • Self-starter and ability to work independently and effectively prioritize work • Effective written and oral communication skills • Problem solver with a drive to “win” • Ability to travel up to 30%