Account Manager

September 16

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Jonas Software

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Enterprise Management Software • Club Management Software • Construction Software • Leisure Fitness & Sports • Attractions

1001 - 5000

Description

• Build strong relationships with key accounts and channel partners to maintain long term loyalty. • Operate as lead point of contact for all escalated matters specific to assigned clients. • Establish sales objectives for a client while ensuring the optimal client experience and satisfaction. • Manage and track project management tickets at a client level until resolution. • Collaborate with team members to help create and deliver system enhancements, including assisting with regression testing. • Keep up with current industry changes and the competitive landscape. • Attend Loyalty Tradeshows. • Maintain effective notes on client interactions to facilitate strong cross-team awareness of client interactions. • Other duties as required.

Requirements

• Proven account management experience managing multiple clients. • Proven capability of identifying client needs and selling relevant products and services. • Demonstrated ability to nurture and optimize client relationships. • A knowledge of MS Word, Excel, PowerPoint and Outlook is required. • University degree/college diploma or equivalent experience. • Strong ability to work independently and be self-motivated.

Benefits

• Fair and competitive package