Strategic Account Manager - Retail Media

March 29

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Rithum

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Rithum is a leading e-commerce platform designed to help brands, retailers, and suppliers scale their operations by providing connected commerce solutions. The platform offers a range of services including marketplace management, marketing solutions, delivery and fulfillment, and supplier discovery, all powered by AI. With its robust network, Rithum enables seamless multichannel strategies that optimize both marketing and operational efficiencies for its clients.

Retail • E-Commerce • Software • AI • Product Content Management

501 - 1000 employees

Founded 1997

🛍️ eCommerce

📋 Description

• Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. • As a Strategic Account Manager for our Brands platform, you are responsible for developing and managing client relationships you are the primary relationship owner for Rithum Retail Media clients under a managed services agreement. • You play a critical role in driving performance, strategic opportunities as aligned with client objectives, and ensuring the seamless management of scope as defined in the agreement. • You have a deep knowledge of ecommerce dynamics, channel-specific requirements and best practices, and an understanding of economic trends to effectively guide client strategy. • You align Rithum’s services with each client’s business objectives, identifying growth opportunities, and adapting strategies to achieve client renewals and expansions.

🎯 Requirements

• 2+ years of experience managing client portfolios, with a focus on enterprise and strategic accounts in e-commerce or retail media. • Proven track record developing and implementing strategic plans, with measurable success in improving client performance in Amazon Advertising, Walmart Connect Ads, Amazon DSP, and Criteo • Strong analytical and problem-solving skills, with the ability to use data to inform decisions and strategies. • Experience working in high-pressure situations with demonstrated effectiveness in managing client dispute and risk situations. • Demonstrated ability to generate insights on performance, channel health, and industry trends to guide client strategy. • Exceptional communication and presentation skills, with the ability to influence senior leadership and clients alike. • Experience working collaboratively on large teams and managing cross-functional projects in a fast-paced environment.

🏖️ Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 • A 6% 401(k) match • Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days • 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave • Accident, critical illness, and hospital indemnity insurance • Pet insurance • Legal assistance and identity theft insurance plans • Life insurance 2x salary • Access to the Calm app and the Employee Assistance Program • $65/month Remote work stipend for internet • Culture and team-building activities • Tuition assistance • Career development opportunities • Charitable contribution match up to $250 per year