Client Growth Account Specialist

6 days ago

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Jonas Software

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Enterprise Management Software • Club Management Software • Construction Software • Leisure Fitness & Sports • Attractions

1001 - 5000

Description

• Maintain regular contact with existing clients through phone calls, emails, and other communication channels. • Develop and execute sales themes for each round of outreach to promote relevant products and services. • Identify client needs and provide appropriate solutions to enhance client satisfaction and loyalty. • Record and track all client interactions, feedback, and follow-up actions in Salesforce. • Collaborate with internal teams to resolve client issues and improve overall service delivery. • Monitor client accounts to identify potential upsell or cross-sell opportunities. • Prepare and present regular reports on client interactions and sales activities to the management team. • Stay updated with industry trends and company products to provide clients with relevant information and advice. • Travel to different wine regions around the country to conduct onsite visits with existing clients and sales leads. • Attend relevant industry trade shows. • Account Specialist will have a sales quota each month that must be met. • Daily communication with clients to ensure consistent engagement and relationship building. • Document client conversations and ensure every client is contacted, at minimum, each quarter. • Develop a quarterly sales strategy for client outreach.

Requirements

• Bachelor's degree in Business, Marketing, or a related field preferred. • Minimum of 3 years of sales experience. • Minimum of 2 years of account management experience. • Communication Skills: Excellent communication and interpersonal skills. • Organizational Skills: Strong organizational skills and attention to detail. • Ability to manage multiple tasks and priorities effectively. • Proficient in using Salesforce and other sales tools. • Goal Orientation: Goal-oriented with a track record of meeting or exceeding sales targets.