Intermediate Software Implementation Specialist

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Journal Technologies

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case management software • public access solutions • efiling • ediscovery • epayment

201 - 500

Description

• Configure case management software using built-in administrative user interface including forms (screens), searches, and workflow. • Creates business rules within the software using Groovy and Velocity. • Gathers specifications for and reviews data conversion. • Actively works on document/report specification gathering, development and review. • Conducts onsite administrative and user training and go-live assistance.

Requirements

• Bachelor’s degree, or equivalent work experience, and knowledge of project management principles. • 3+ years of professional, full-time experience with querying relational databases, preferably TSQL or PL/SQL. • Proven experience as an Implementation Specialist, preferably within a similar environment. • Proven ability to maintain focus and work effectively with multiple demands. • Knowledgeable on most: (Microsoft SQL database or Oracle database, and report software such as Jasper or Crystal Reports, Microsoft SQL reporting services, Java, Groovy, and Velocity). • Ability to demonstrate learning agility and critical thinking skills. • Strong client relationship skills. • Ability to work as part of a team to accomplish tasks. • Must be able to recognize basic procedural issues as they arise, then escalate appropriately. • The ability to learn and apply basic concepts in new situations. • Proficiency in the latest web technologies and working knowledge of various operating systems. • Excellent analytical skills and time management skills. • Top-notch interpersonal abilities. • Affinity for multitasking with precision. • Ability to travel to client sites.

Benefits

• Competitive compensation based on skills, experience, and years of service. • Quality medical, dental and vision coverage. • Competitive paid time off as well as paid holiday time. • 401(k) retirement (US) and GRRSP (CDN) programs. • Annual professional development funds - $1,500 USD annual per employee. • Book subscriptions with an extensive library in each office for personal and professional growth. • Flexible working hours which you can coordinate with your supervisor. • Ability for employees to work from a remote location (e.g., home) or office. • Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees. • Travel opportunities between Journal Technology offices and with clients.