Partner Success Lead

September 29

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KaiPod Learning

WebsiteLinkedInAll Job Openings

education • microschools • learning pods • online schools • virtual schools

11 - 50

🔥 Funding within the last year

💰 Seed Round on 2024-01

Description

• Develop and maintain strong relationships with microschool founders, understanding their needs and challenges. • Provide strategic advice and solutions to help partners optimize their operations and achieve their goals. • Monitor partner performance metrics, identifying areas for improvement and growth opportunities. • Facilitate onboarding and training sessions for new partners to ensure they are well-equipped to succeed. • Support KaiPod team with Partner operations (e.g. billing, reconciliation payments, Newton by KaiPod Learning support) • Act as a liaison between partners and internal teams, ensuring seamless communication and collaboration. • Drive partner engagement through regular check-ins, newsletters, and community-building activities. • Gather feedback from partners to inform product development and enhance service offerings.

Requirements

• 5+ years of experience in customer success, partner management, or a related field, preferably within the education or technology sectors. • Proven track record of developing and maintaining strategic relationships with key stakeholders. • Strong analytical skills with the ability to leverage data to drive decision-making and strategy. • Excellent communication and interpersonal skills to effectively engage and support partners. • Experience with CRM software (e.g. HubSpot) and other relevant tools to manage partner relationships and track performance. • Problem-solving mindset with a passion for identifying and addressing challenges. • Adaptability and flexibility to thrive in a fast-paced, dynamic environment.