Mid-Market Client Success Manager

December 12

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Consensus

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Sales & Marketing Automation • SaaS • Product Demo Automation • Buyer Enablement • Scaling Presales

51 - 200 employees

☁️ SaaS

🤖 Artificial Intelligence

Description

• Tired of the same old corporate grind? At Consensus, we’re not just another SaaS company—we're a dynamic team on a mission to change how buyers buy and how sellers sell. • Your unique perspective isn’t just welcomed; it’s essential. We empower you to bring your authentic self to work and fuel your passion for innovation. • Our values aren’t just words on a wall—they’re the heartbeat of our culture. We want you to show up, ready to contribute and grow. • Embrace the idea that perfection isn’t the goal; it’s about putting your name on something that’s a “version one” and owning the journey. • As a Client Success Manager (Level 1) you'll manage a Book of Business consisting of 40-50 SMB/Mid-Market Accounts.

Requirements

• BA/BS Preferred • 3+ years experience in Client Success or Account Management within B2B SaaS • Excellent level of accuracy and attention to detail • Outstanding communication skills - through chat, email, phone, and in-person • Comfortable articulating software and engaging with executives (VP and C-Level Execs) • An understanding of the different sales roles/positions within an organization • Experience working with cross-functional teams (Sales, Product, Marketing) • Successful track record managing a Book of Business (Growth as well as Retention) • Driven, self-motivated, enthusiastic and have a “can-do” attitude • Access to a quiet and enclosed working environment with a fast internet connection

Benefits

• Generous employer contribution towards health insurance with multiple plans to choose from (dental and vision coverage is available as well) • HSA/FSA programs available to maximize your tax savings • 401(k) with company matching contributions • Paid parental leave to prioritize your family • Unlimited PTO • 12 company holidays • Flexible/Remote work environment • Company provided best-in-class WFH setup • Professional Development program • 2 days off each year to volunteer at a charity of your choice • Birthdays off • Every third Friday of the month off