Sales Development Representative

February 1

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Kalibri Labs

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Kalibri Labs is a company that transforms the way hoteliers use data to improve performance and profitability. They offer solutions such as Hummingbird PXM and real estate investment tools that help boost profit contribution, accelerate asset value growth, and enhance commercial strategies. By leveraging actionable insights, Kalibri Labs enables hotels to generate revenue at lower costs, tackle workforce challenges, and make smarter decisions in a rapidly changing digital marketplace. Their technology addresses the needs of hotel owners and operators amidst digital disruption, providing tools for efficient customer acquisition and improved profitability.

Discovery • Analytics • Insights • Revenue Strategy • Hotel Benchmarking

51 - 200 employees

Founded 2013

🏠 Real Estate

☁️ SaaS

📋 Description

• At Kalibri Labs, we have set out to change the hotel industry for the better! • The SDR will play a vital role in Kalibri’s sales efforts and will therefore work closely with the Sales, Marketing, and Product teams on a daily basis to win new clients. • You will be responsible for generating new business opportunities by identifying, engaging, and qualifying prospects; • Prospecting and Lead Generation: Identifying potential customers through various methods such as research, outbound calls, emails, and social media. • Qualifying leads based on predetermined criteria to ensure they fit the ideal customer profile. • Outreach and Initial Contact: Initiating contact with potential clients through cold calling, emailing, and social networking. • Crafting personalized and compelling messages to engage prospects and spark their interest. • Lead Nurturing: Building and maintaining relationships with leads through regular follow-ups and providing relevant information. • Educating prospects about the company's products or services and how they can address their specific needs. • Discovery Calls and Meetings: Conducting initial discovery calls to understand the prospect's needs, pain points, and business objectives. • Setting up meetings or product demonstrations for Sales Directors to further engage with qualified leads. • CRM / Pipeline Management: Logging all interactions, activities, and notes in Salesforce. • Maintaining accurate and up-to-date records of prospects and leads. • Collaboration: Working closely with the sales, marketing, and product teams to align strategies and share insights. • Providing feedback on lead quality and market trends to help refine outreach and product offerings. • Performance Tracking and Reporting: Monitoring key performance indicators (KPIs) such as call volumes, email open rates, and conversion rates. • Analyzing and reporting on lead generation activities and outcomes to identify areas for improvement. • Continuous Learning and Development: Staying updated on industry trends, competitor offerings, and product knowledge. • Participating in ongoing training and development programs to enhance sales skills and techniques.

🎯 Requirements

• 2+ years of sales experience, preferably in a hospitality organization, SaaS, and/or Data as a Service • A strong sales track record of consistently meeting and/or exceeding quota • Excellent communication, negotiation, and presentation skills • Strong attention to detail and the ability to juggle multiple tasks • Able to operate at multiple levels: interact with revenue managers through to General Managers and corporate Management Company executives • Familiarity with Salesforce.com and experience with cold calling and email outreach • Self-motivated, goal-oriented, and comfortable working both autonomously and collaboratively in a quota-driven environment • Travel Required: < 5 Short Trips Annually (Likely 1-2)