NetSuite Consultant - Managed Services

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Kimberlite Partners LLC

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Your source for Managed Services Success… Higher ARR, Higher Customer Retention, Higher Customer Satisfaction.

Managed Services • ARR Acquisition • Managed Application Consulting • Advanced Customer Support • Cloud Subscriptions

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Description

• Focus on post-implementation support, designing, implementing, and deploying NetSuite solutions that meet client needs. • Serve as Client Lead on assigned Support Accounts with minimal supervision to: Set expectations, give guidance and direction, and steer clients toward best practices. • Participate and lead Assessments. • Prepare Technical Design Documents as well as Business Requirement Documents. • Conduct quarterly account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc. • Provide technical and functional subject matter expertise to team. • Monitor client ticket requests and redistribute as necessary based on bandwidth and expertise. • Act proactively and as a trusted client advocate during engagements.

Requirements

• 4+ Years of NetSuite Consulting or as a power user. • Finance or Accounting degree and background in corporate accounting • Previous experience conducting business process mapping and requirements gathering sessions with end users to determine configuration requirements. • Strong understanding of Accounting and NetSuite Financials including but not limited to: • CORE ERP with Advanced Financials • MUST HAVE Advanced Financials / Advanced Revenue Management (ARM) / Multi-Book Accounting / Intercompany Framework • Experience with SuiteSuccess industry verticals for implementation • Experience and knowledge of best practices surrounding NetSuite functionality. • Experience working with JIRA and NetSuite case management • Undergraduate degree in relevant field or equivalent work experience. • US Citizenship required • NetSuite SuiteFoundations • NetSuite Consultant • CPA / Accounting Certifications