Model N enables life sciences and high tech companies to drive growth and market share, minimizing revenue leakage throughout the revenue lifecycle. With deep industry expertise and solutions purpose-built for these industries, Model N delivers comprehensive visibility, insight and control over the complexities of commercial operations and compliance.  Our integrated cloud solution is proven to automate pricing, incentive and contract decisions to scale business profitably and grow revenue.  Model N is trusted across more than 120 countries by the world’s leading pharmaceutical, medical technology, semiconductor, and high tech companies, including Johnson & Johnson, AstraZeneca, Stryker, Seagate Technology, Broadcom and Microchip Technology.  For more information, visit www.modeln.com.

Model N

Consultant

Supports onboarding of channel sales data reporting partners for Model N.

• Product Support Consultant 2 is responsible for implementing and supporting the onboarding of channel sales data reporting partners.
• Must have an understanding of relational databases, including knowledge of SQL.
• Responsible for analyzing and implementing data formats such as EDI, EDIFACT and Excel for data parsers.
• Analyze and implement data formats such as EDI, EDIFACT and Excel.
• Maintain relationships with internal and external clients and assist with identifying and resolving issues.
• Complete weekly/daily functional tasks, track outputs, create and document processes.
• Monitor ticket queue and triaging/working on tickets.
• Collaborate with support teams to ensure timely and quality service delivery.
• Review and understand data flow for all customers.
• Work with other teams to ensure efficient data processing and flow.
• Interface with the Operations, Engineering, QA, CA and Partner teams.
• Manage ad hoc requests from internal and external clients.

Product Support Consultant

Support Medicaid claims processing for life sciences clients at Model N.

• Model N is hiring a Principal Consultant, Medicaid for our Business Services team
• Successfully support Medicaid claims processing for our life science customer base
• Align services and solutions with clients’ strategic priorities, compliance program needs, and support of contract management programs
• This role can be fully remote

Principal Consultant - Medicaid

Principal Consultant managing rebate and fee processing for life science clients.

• Model N is hiring a Principal Consultant, Rebate and Fees for our Business Services team.
• The Principal Consultant will support Commercial Rebate and Fee processing,
• This role can be fully remote.


Principal Consultant - Rebate and Fees

Cloud Engineer

Lead teams driving operational technology for cloud and DevOps.

• Lead, manage and set strategic vision for the Cloud Engineering organization with advancing DevOps best practices.
• Drive the mechanisms across the organization for improving automation and systems architecture for our cloud services.
• Drive measurable improvements across Service Level Indicators (SLI), Service Level Objectives (SLO), and Service Level Agreements (SLA).
• Continuously improve, develop, and present metrics related to quality of services, cost efficiency, and performance.
• Drive operational excellence through better documentation, refined workflows, and KPI measurements.
• Continuously improve services delivery and deployment automation processes under CI/CD technology and agile development model.
• Drive cross-functional collaboration with all technical, service, and product planning teams.
• Promote adoption of best practices and new technologies for our SaaS services and support.
• Improve the level of automation to reduce/eliminate human errors in the operational processes.
• Ensure Engineering teams have the proper tooling from SDLC, Product Launch, and for day-to-day Operational needs
• Contribute and drive improvements for our SOC/ISO compliance controls, policies, follow Change Management / Change Controls principals.
• Manage and improve our DevOps practices to deliver high quality software/service releases under the Continuous Integration/Continuous Delivery (CI/CD) pipelines and automated QA testing.

Remote Jobs at Model N

Model N

Product Support Consultant

Model N

Principal Consultant - Medicaid

Model N

Principal Consultant - Rebate and Fees

Model N

Senior Director - Cloud Engineering

Model N