Industrial trucks, related services and supply chain solutions β’ automation β’ forklift
November 7
πΊπΈ United States β Remote
π΅ $82.9k - $121.5k / year
β° Full Time
π‘ Mid-level
π Senior
π Support Engineer
Industrial trucks, related services and supply chain solutions β’ automation β’ forklift
β’ The primary function of this role is to provide remote support to Dematic Customers on production systems. β’ Travel between 20-30% to different customer locations, which may include weekends and overtime. β’ Participates in the support of semi-complex systems that integrate hardware and software. β’ Provides support in semi-complex material specification, schematic troubleshooting, and appropriate follow-up. β’ Participates in recommending ideas related to productivity improvement, cost reduction, and improvement in customer satisfaction. β’ Provides troubleshooting expertise to Dematic's customers.
β’ Bachelor's Degree β’ 5+ year's experience in a related field providing customer service support β’ Experience with Dematic Walmart Installs β’ Being willing to work nights and on-call coverage is a must β’ Experience with Allen Bradley Logix PLC controls platforms β’ Experience with controls hardware troubleshooting β’ Siemens and Modicon PLC experience a plus β’ Electrical troubleshooting experience β’ Strong customer service mentality β’ Ability to work in a team environment β’ Strong verbal communication skills over the phone β’ Ability to work independently
β’ Career Development β’ Competitive Compensation and Benefits β’ Pay Transparency β’ Global Opportunities
Apply NowNovember 7
Provide remote support for production systems at Dematic.
πΊπΈ United States β Remote
π΅ $82.9k - $121.5k / year
β° Full Time
π‘ Mid-level
π Senior
π Support Engineer
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