NationBuilder
Politics • Advocacy • Brands • Nonprofits • Higher Education
51 - 200
💰 $10M Debt Financing on 2018-12
Customer Support Technician
November 5
🇺🇸 United States – Remote
💵 $54.1k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
NationBuilder
Politics • Advocacy • Brands • Nonprofits • Higher Education
51 - 200
💰 $10M Debt Financing on 2018-12
Description
• Provide a world-class support experience by embodying a helpful, friendly, and empathetic attitude • Help customers resolve technical issues over the phone, email, and messenger • Develop expertise in the NationBuilder platform • Document and troubleshoot product issues on the platform
Requirements
• Customer-facing service experience preferred (retail, hospitality, online support, etc.) • Strong reading comprehension and listening skills • Excellent communication with strong grammar and spelling skills • Experience using tools like Slack, Intercom, Google Docs • Willingness to work weekends
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