Staff Solutions Engineer

December 5

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Logo of Kong Inc.

Kong Inc.

API β€’ APIs β€’ web services β€’ Cloud Services β€’ big data

201 - 500 employees

Founded 2017

πŸ”Œ API

☁️ SaaS

🏒 Enterprise

πŸ’° $100M Series D on 2021-02

Description

β€’ Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform β€’ Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production β€’ Support PoCs throughout the entire evaluation process β€’ Ensure 100% customer satisfaction across assigned set of accounts β€’ Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs β€’ Create technical documentation for DevOps, implementations, and services engagements β€’ Any additional tasks required by manager

Requirements

β€’ 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company β€’ Solid understanding of cloud computing trends and open source business models β€’ You are a strong listener and communicator β€’ You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives β€’ Enthusiasm for working in a high profile, fast-paced startup culture

Benefits

β€’ Access to healthcare benefits β€’ 401(k) plan β€’ Short and long term disability benefits β€’ Basic life and AD&D insurance

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