Field Sales Engineer - West US

10 hours ago

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kramer

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Video • Audio and computer signal processing solutions • Pro AV solutions • Cloud-based control • video wall

201 - 500

Description

• Manage and drive the technical evaluation stage of the sales process, including and not limited to, presentations and demonstrations, communication, design, and working closely with the sales team as a key technical advisor • Act as lead sales engineer during the pre-sales process through solution implementation • Provide support to the sales team in identification, solution design, and customer presentation for sales opportunities • Review project designs and recommend appropriate Kramer product solutions • Provide on-site/remote support to capture worksite details and create detailed Scope of Work for all projects • Identify all technical issues for customers/accounts to help ensure customer satisfaction through all stages of the sales process • Support in driving product demand creation delivered through Pro AV and extensive IT network of resellers • Participate in trade shows and events as needed, sharing information on Kramer products and services.

Requirements

• 5+ years’ experience in technical/ field sales engineering, with focus on managing high-level, complex client relationships from supply chain to end-user • Extensive technical background is required, with strong understanding of professional A/V integration services and practices, networking, streaming, and IT value chains • CTS (required) or CTS-D (preferred) Certifications • Strong understanding of AV Room Control Systems including serial and IP communications • Ability to read and interpret project Floor Plans and System Flow line drawings • Ability to travel domestically up to 50% of the year • Ability to multi-task and manage several projects at one time. • Ability to operate/work in a fast-paced, high growth & entrepreneurial-like environment. • Ability to work independently and as a member of a team.