Kustomer
Kustomer is a customer service platform that combines CRM, ticketing, and artificial intelligence to deliver a comprehensive solution for efficient and personalized customer experience management. The platform offers self-service options for customers, empowering them with instant solutions, and provides tools for agents to deliver exceptional service. Kustomer harnesses the power of AI to automate and optimize customer queries and interactions across multiple channels, ensuring secure and seamless experiences for both customers and service agents. The company's AI-driven approach enhances customer satisfaction and operational efficiency.
customer experience • customer service • CRM • CX • SaaS
Account Manager
February 18
Kustomer
Kustomer is a customer service platform that combines CRM, ticketing, and artificial intelligence to deliver a comprehensive solution for efficient and personalized customer experience management. The platform offers self-service options for customers, empowering them with instant solutions, and provides tools for agents to deliver exceptional service. Kustomer harnesses the power of AI to automate and optimize customer queries and interactions across multiple channels, ensuring secure and seamless experiences for both customers and service agents. The company's AI-driven approach enhances customer satisfaction and operational efficiency.
customer experience • customer service • CRM • CX • SaaS
📋 Description
• Kustomer is the industry leading conversational CRM platform perfecting every customer experience • Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel • We’re looking for a proven Account Manager to be a key member of our Enterprise Sales team and grow Kustomer exponentially • You’ll partner with Customer Success, Partnerships and your marketing colleagues to evangelize AI to an existing book set of customers • This role is remote and based in the US.
🎯 Requirements
• 5-10 years of quota ($800K +) carrying sales experience • Sold to Enterprise accounts with complex sales cycles • Proven track record of consistently exceeding sales quotas • Experience in managing a book of existing accounts • Experience working at early-stage growth Startups • Expertise and technical savvy to conduct own demos • Experience selling to the CX side of the house (bonus) • Sold a Saas CRM solution in the past (bonus)
🏖️ Benefits
• Kustomer offers an array of benefits including competitive salaries • stock options • 100% healthcare coverage • 401K • WiFi and Mobile reimbursement • a generous vacation policy in the United States • in the UK we also offer pension • supplemental health insurance and other perks.
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