Manager, Technical Account Management

February 17

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Logo of Stripe

Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.

1001 - 5000 employees

💰 Venture Round on 2021-05

📋 Description

• Stripe is looking for a US-based leader to mentor, lead, and grow Stripes within Technical Account Management (TAM). • This manager will lead an established group of high-performing Stripes working with top accounts. • This manager’s day to day interactions with the team will cultivate happiness, define and implement cross-functional solutions at scale, lead through user challenges and provide continual mentorship and feedback. • In addition, this manager will work cross-functionally to drive operational programs to elevate Stripe’s level of service and support through setting strategy, defining clear goals and determining prioritization with data and user feedback.

🎯 Requirements

• 7+ years of experience in professional services, customer success, solutions architecture, or technical account management programs. • 5+ years of people management experience, leading senior technical ICs. • Experience working with strategic accounts. • Excellent written and verbal communication skills. • An ability to build trust with users, setting a high bar for quality, with a willingness to lead by example.

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