Kustomer
customer experience • customer service • CRM • CX • SaaS
201 - 500
💰 $60M Venture Round on 2023-05
Head of Revenue Operations
October 12
Kustomer
customer experience • customer service • CRM • CX • SaaS
201 - 500
💰 $60M Venture Round on 2023-05
Description
• In this role as Head of Revenue Operations Enablement, you will be responsible for leading our Revenue Operations and Enablement teams across Sales, Marketing, and Customer Experience to optimize revenue growth, drive operational efficiency, and ensure go-to-market alignment as we continue to grow • You will oversee a cross-functional operations team, ensuring they are empowered and supported to execute key initiatives that drive revenue performance and operational scale • This role requires strong leadership, strategic thinking, and an ability to drive cross-functional collaboration to meet and exceed revenue goals • We are looking for a leader who is ready to roll up their sleeves, build on our foundation, and help us scale as our business enters its next stage
Requirements
• 10+ years of experience in revenue operations, sales operations, or a similar role within a high-growth SaaS environment • 3+ years of experience managing and mentoring teams • Proven success in aligning Sales, Marketing, and Customer Success operations to drive growth and efficiency in a high-growth SaaS business • Strong analytical skills with the ability to turn complex data into actionable insights • Hands-on experience with CRM systems (e.g., Salesforce, HubSpot) and other revenue tech stack tools - Sales Navigator, Outreach, Gong, etc. • Excellent communication and collaboration skills with a demonstrated ability to lead cross-functional teams • Strong understanding of SaaS business models and revenue growth strategies • Ability to thrive in a fast-paced startup environment, with a high degree of ownership and accountability
Benefits
• Kustomer offers an array of benefits including competitive salaries • stock options • 100% healthcare coverage • 401K • WiFi and Mobile reimbursement • a generous vacation policy
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