Customer Service Support Representative - Remote
4 days ago
Description
• Respond to clinician and patient billing inquiries • Collaborate with team for best practices • Maintain response times in various communication platforms • Participate in cross-functional projects
Requirements
• Minimum High School diploma or equivalent required • Minimum 1+ year customer service experience required • Previous healthcare/call center experience strongly preferred • RCM experience preferred • Ability to work remote • Ability to work independently and commit to a structure environment • Experience using Google Apps, Mac OS X, and CRM applications (i.e. Salesforce) • Bilingual a plus • Must have high level Internet speed (50 mbps) connectivity • Dedicated work from home space • Ability to manage time and tasks independently while maintaining productivity • Must meet weekly and monthly production goals • Effective communication skills • Alpha-Numeric Data Entry proficiency • 10 key experience
Benefits
• Medical, Dental, Vision, Life, STD/LTD • 401(K) • ESPP • Paid time off (PTO) or Flexible time off (FTO) • Commissions • Company bonus where applicable
Apply NowSimilar Jobs
4 days ago
Sentara Health
10,000+
Customer Service Rep for Clinical Access Centralized Scheduling at Sentara.
4 days ago
Jabra Hearing
51 - 200
Provide remote customer support for Jabra Hearing's hearing care services.
4 days ago
Webgility, Inc.
51 - 200
Join Webgility as a Customer Service Representative for ecommerce automation software.
🇺🇸 United States – Remote
💵 $24 - $29 / hour
💰 $6.4M Series A on 2017-09
⏰ Full Time
🟢 Junior
💝 Customer Support
5 days ago
The Baldwin Group
1001 - 5000
Customer Service Representative handling calls and policy changes for an insurance firm.