Senior Salesforce Sales Product Owner

August 20

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LastPass

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LastPass manages your passwords and online life, so you don’t have to.

Password Management • Identity Management • Single Sign-On • SaaS • Cloud

501 - 1000

Description

• Enterprise Systems is part of the Digital Technology Solutions organization, a team of trusted advisors dedicated to enabling business growth through digital transformation, operational excellence, and exceptional experiences for employees and customers. • You will be responsible for the technology that drives core lead-to-opportunity business processes, collaborating with the Sales and Marketing Operations teams, as well as colleagues in Enterprise Systems, to ensure that our systems support the organization's fast-paced growth. • You will also be working with our offshore development team which may lead to early morning meetings. We are ideally looking for someone comfortable working Eastern Time Zone hours. • Leverage deep process knowledge, technical experience, and best practices to build systems that support the Sales and Marketing teams throughout the lead-to-opportunity journey. • Gain a thorough understanding of LastPass’s business model, objectives, and strategies, driving process and technology recommendations to help achieve our goals. • Build trust and confidence with stakeholders by demonstrating an understanding of their goals and objectives, developing requirements, driving the design and development processes, and communicating delivery updates. • Take a hands-on approach when necessary to build new system functionality that supports enhancements and projects using Salesforce.com and related technologies. • Manage the reliable delivery of projects and enhancements within your portfolio, focusing on defined objectives and measures of success. • Collaborate with the Enterprise Systems team to evolve processes, tools, and systems to ensure consistent, high-quality work. • Participate in the discovery of new capabilities by conducting initial analyses and recommending a path forward, which may include assessing new tools and systems needs and their alignment with marketing and sales initiatives. • Ensure the maintenance of a strong security architecture and process to build safe and secure systems, protecting user, customer, and employee data.

Requirements

• Experience balancing stakeholder needs and business objectives to refine business requirements, document business processes, and map them to technical solutions, as well as defining metrics to measure success in coordination with other teams for process monitoring. • Implemented, managed, and supported various sales and marketing tools such as ZoomInfo, Marketo, 6Sense, Gong, Outreach, LeanData, and/or similar applications. • Strong familiarity and experience in designing scalable solutions for business processes that span the customer journey. • A collaborator and co-creator who takes ownership in solving problems. • An effective communicator who can translate business needs into technical requirements while fostering a common understanding across functional teams. • Builds strong relationships and partnerships, effectively resolving conflicts to improve and maintain positive interactions. • Thrives in ambiguity and can wear multiple hats as needed. • Must possess at least one Salesforce.com certification, such as Salesforce Administrator.

Benefits

• Market-leading password manager • High-growth, collaborative environment with inclusive teams • Remote first culture • Competitive compensation • Flexible Paid time off policies including but not limited to: Monthly self-care days (12 extra paid days off annually), volunteering days • Generous Parental leave • Comprehensive health coverage, dependents included • Home office setup support • LastPass families free account up to 5 members • Continuous learning and development opportunities