Client Success Manager - Operating Rooms

October 29

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LeanTaaS

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lower wait times • nurse & patient satisfaction • predictive modeling • data science • patient access

201 - 500

💰 $130M Series D on 2020-12

Description

• We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. • More than 180 health systems and over 1,000 hospitals and centers across 49 states rely on our award-winning products to increase patient access, decrease wait times, and reduce healthcare delivery costs. • We have raised more than $300 million from top-tier investors such as Bain Capital, Insight Partners, and Goldman Sachs. • We have been named among the top 100 AI companies in the world. • Please note that while this role is listed as available for remote, for this position we are only hiring in the following states: AZ, CA, CO, KS, MT, OR, TX, UT, WA. If your state is not listed, we may not be able to proceed with your application.

Requirements

• Bachelor’s Degree in business, healthcare or a related field, or equivalent years of related experience • 4+ years of experience in a client-facing role • 5+ years of healthcare-related experience • Exceptional organizational skills and attention to detail • Effective written and verbal communication skills • Ability to travel 25-50% of the time • Willingness to work Pacific and/or Mountain timezone hours • Proficiency using computers in an office environment (MS Office, Gsuite) • Experience utilizing data analytics tools (i.e. SQL, Tableau, Excel) • Ability to interpret data/metrics and make recommendations for improved client engagement and results • Proactive client-specific solutions, support, and guidance through effective and insightful face-to-face and written communications • Ability to multitask and adapt in a fast-paced, diverse and evolving environment

Benefits

• Competitive compensation package that includes base salary, annual bonus, and stock options • 401(k) Match • Comprehensive healthcare benefits • Generous Paid Time Off and Parental Leave • Monthly reimbursement for Skill Building • Monthly reimbursement for Wellness, Transportation, and/or Home Office • Education Reimbursement for select courses/programs