Technical Account Manager(Remote, US)
November 27
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Account Manager
🗽 H1B Visa Sponsor
Description
• Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. • Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. • Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. • By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. • Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.
Requirements
• Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience • 4 years of experience in a hands on technical role 2-3+ years of experience delivering successful customer implementations • Strong technical background with a good understanding of SaaS platforms, APIs and cloud services. • Excellent project management skills with the ability to juggle multiple projects simultaneously. • Ability to put on a consultant hat and effectively communicate technical concepts to non-technical stakeholders. • Exceptional organizational and problem-solving skills. • Strong communication skills in English (both written and verbal).
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