Customer Experience Manager

Yesterday

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Logo of Liferay

Liferay

digital experience platform β€’ enterprise portal β€’ open source β€’ collaboration β€’ software

1001 - 5000

Description

β€’ Trusted account manager for strategic accounts β€’ Deliver guidance to customers and partners β€’ Manage involvement to ensure projects succeed β€’ Collaborate with various internal departments

Requirements

β€’ 5-7 years customer-facing customer service experience β€’ 2+ years project management experience β€’ Ability to get customer executive-level stakeholders to have confidence in Liferay β€’ Strong written and verbal communication β€’ Ability to set expectations and push back when necessary β€’ Fluent in English β€’ Fluent in another language β€’ 2-3 years of experience managing enterprise accounts β€’ Experienced in data analysis

Benefits

β€’ Salary package w/ competitive benefits according to qualifications and experience β€’ Opportunities to take responsibility, grow professionally, and Stay Nerdy β€’ A positive and collaborative work culture

Apply Now

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