Customer Experience Manager

October 30

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Liferay

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digital experience platform • enterprise portal • open source • collaboration • software

1001 - 5000

Description

• Trusted account manager for strategic accounts • Deliver guidance to customers and partners • Manage involvement to ensure projects succeed • Collaborate with various internal departments

Requirements

• 5-7 years customer-facing customer service experience • 2+ years project management experience • Ability to get customer executive-level stakeholders to have confidence in Liferay • Strong written and verbal communication • Ability to set expectations and push back when necessary • Fluent in English • Fluent in another language • 2-3 years of experience managing enterprise accounts • Experienced in data analysis

Benefits

• Salary package w/ competitive benefits according to qualifications and experience • Opportunities to take responsibility, grow professionally, and Stay Nerdy • A positive and collaborative work culture