Account Manager

October 14

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linqd.

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Direct Marketing • Inside Sales • Account Relationship Management • Database Development • Building Products Sales

201 - 500

Description

• The Account Manager is responsible for partnering with the Director of Account Management to build, execute, deliver, and measure client programs and campaigns that build long-term client relationships and deliver client business goals. • This role is also accountable for managing the delivery of assigned client work on strategy, time, and budget working cross-functionally. • The Account Manager will work closely with the Director, Account Management, and cross-functionally with the operations team to support the development and set up of client plans and programs, including strategy/insights, targeting, segmentation and personas, customer journeys, messaging, and creative direction. • Leads periodic client review meetings for assigned clients keeping the client informed on the strategy, the linqd. value to the client, and the program metrics.

Requirements

• At least three years of experience in an account management role working in an Agency, Consultancy, or marketing role in a B2B, B2C, or preferably a B2B2C company. • Prefer building industry experience or related multi-channel/multi-audience industry (B2B2C). • Marketing-related background, including product or brand management support experience. • Understanding of digital with the ability to talk in an informed manner about marketing programs. • Ability to analyze program metrics and provide insights and optimization recommendations to the team or client. • Proficient in Microsoft 365, with strong skills in data analysis using Excel and data visualization tools such as Tableau. • Experienced in using CRMs, including Salesforce and HubSpot. • Forward-thinking and proactive, with the ability to anticipate needs and act without waiting for instructions. • Must understand or learn the industry, market, and product/service trends affecting our client’s competitiveness. • Exceptional interpersonal skills, leadership by example. • Personal and team organizational, project-management, and time-management skills. • Ability to work under pressure whilst maintaining a cool outlook. • Thriving in an environment that never stops is a must. • A personable and professional character that will allow you to build client rapport.